Refund Policy

Effortlessly Explore Millions of Trademarks: Reliable Data for Your Legal Firm’s Success

Thank you for choosing Entermark as your trusted Entermark API platform. We are committed to providing you with accurate trademark data and an exceptional user experience. This Refund Policy outlines our guidelines regarding refunds for our services.

1. Refund Eligibility

1.1 Subscription Services:

Entermark offers various subscription plans for accessing our Entermark API. Refunds for subscription services are generally not provided once the subscription is purchased and the service is activated. However, we understand that there may be exceptional circumstances, and we will consider refund requests on a case-by-case basis.

1.2 Data Accuracy

We take pride in curating our trademark data to ensure the highest level of accuracy. In the rare event that you discover inaccuracies in our data that significantly affect your intended use, please contact us immediately, and we will investigate the issue.

2. Refund Requests

2.1 Subscription Services:

If you believe that you are eligible for a refund due to exceptional circumstances then we will refund 100% of the amount received if you notify us within 4 hours of the purchase or payment via email to [email protected] If you place a refund request after 4 hours from the payment, no refund will take place.

Please include the following information in your request:

  • Your full name and contact information.
  • Subscription plan details (e.g., plan name and duration).
  • Reason for the refund request, including supporting documentation, if applicable.
  • Any other relevant information that may assist us in evaluating your request.

2.2 Data Accuracy:

3.1 Subscription Services:

If you encounter inaccuracies in our trademark data that significantly affect your ability to use our services as intended, please notify us promptly at [email protected] . Include the following details in your notification:

  • Your full name and contact information.
  • Description of the inaccuracies, including specific trademark details.
  • Any supporting documentation that demonstrates the inaccuracies.
  • Your preferred resolution (e.g., correction of data or refund request).

3. Refund Evaluation

3.1 Subscription Services:

Refund requests for subscription services will be evaluated on a case-by-case basis. Factors considered in the evaluation may include the nature of the issue, the impact on your ability to use our services, and the duration of your subscription.

3.2 Data Accuracy:

In cases of data accuracy concerns, we will promptly investigate the reported inaccuracies. If the inaccuracies are confirmed, we will take appropriate measures to rectify the data. Refund requests related to data accuracy will be considered if the issue cannot be resolved to your satisfaction.

4. Refund Process

4.1 Subscription Services:

If your refund request for subscription services is approved, the refund will be processed within 10 business days to the original payment method used for the purchase.

4.2 Data Accuracy:

If a refund request related to data accuracy is approved, the refund will be processed within 10 business days to the original payment method used for the purchase.

5. Contact Us

If you have any questions or concerns regarding our Refund Policy or wish to initiate a refund request, please contact us at +91 8588962800 or B 78, Block B, Sector 60, Noida, Uttar Pradesh 201301. Our customer support team will assist you promptly.

6. Changes to Refund Policy

Entermark reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We recommend reviewing this policy periodically to stay informed about our refund guidelines.

Thank you for choosing Entermark. We are committed to providing you with accurate trademark data and outstanding service, and we appreciate your trust in us.

7. Entermark Cancellation and Refund Policy

At Entermark, we value our customers and want to ensure a seamless shopping experience. Our Cancellation and Refund Policy is designed to provide clarity on cancellations, returns, and refunds for products purchased from Entermark.

8. Order Cancellation

Customers have the flexibility to cancel their orders at any time before they are dispatched. Once an order has been dispatched, cancellation is not permitted.

Please note: Our Cancellation and Refund Policy specifically apply to products sold and services offered by Entermark.

We aim to provide you with top-notch products and excellent customer service. If you have any questions or require assistance regarding our Cancellation and Refund Policy, please don't hesitate to get in touch with our dedicated customer support team.

Thank you for choosing Entermark, where your satisfaction is our priority.